Terms and Conditions

Other Legal Notices

  • A  60% deposit is required to process the order.
  • Payment of the deposit signifies acceptance of the quote.
  • It is the responsibility of the client to ensure that the description of items on the quotation/invoice is correct.
  • Full payment is required prior to delivery
  • Exchanges and refunds are only applicable under the following terms:
    • If the items delivered are different from the items described in the invoice/quotation
    • Setters is notified of such a difference within 7 days from delivery date
  • Cancellations made later than 7 days of the deposit being made attract a handling fee equal to 30% of the invoice amount
  • A storage fee of R50 per item per week will be levied on orders not paid for within 1 week of notifying the client

Product delivery: Delivery will be made within 30 working days/ 6-8 weeks. The client will be notified of any delays should they be encountered.

Setters Contemporary Furniture

Welcome to the Setters website at www.settersfurniture.co.za Setters provides the information contained on this website and the pages comprising the website (“Website”) and advertises and sells the products to you, subject to these Terms and Conditions. Please read these Terms and Conditions carefully and should you have enquiries, please call us on 011 028 4086.

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these website Terms and Conditions as well as our Privacy Policy govern your use of this Website.


These website terms and conditions (“Website Terms”) apply to your use of the Setters website at www.settersfurniture.co.za (the “Website”). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to all of these Website Terms, you must not use this Website.

Accuracy of Content of the Website

Setters has taken all reasonable steps to ensure that each product described or depicted on this website and any other information (such as pricing) displayed on the website is current, complete and accurate. However content errors may occur. For this reason and if the law allows it, the information displayed on our website is provided without any guarantees, conditions or warranty as to its accuracy. Some descriptions or photographs of products and packaging may be of a generic nature and not specific to the particular product you wish to buy. If you are uncertain about information on a product advertised on this website, please contact Setters directly on 011 028 4086 or send an email to info@settersfurniture.co.za and we will gladly assist you.

Website Registration

As an unregistered user you will be able to browse the products offered on the website as well as add them to your cart. However when you choose to check out you will be required to login with your username and password. If you do not have a username and password you will be required to register on the website. Registration requires filling in a short form which will create login details. Once the registration is complete and you are logged in you will then be able to check out. The checkout process requires credit card details or Setters account details.

Password/Account Security

Consumers are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Setters shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Accuracy of content

To the extent permitted by applicable law, Setters disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Setters or any of its group companies.

Your Personal Information

These Website Terms supplement (and are in addition to) the terms of our Online Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy Policy online by clicking here. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.

Procedures for Ordering

Placing an order

Once you have selected the product/s you wish to buy and submitted your online order, you will be shown an order summary page and given the opportunity to review the ordered items and correct any mistakes, before proceeding. By clicking on the “Place Order” button you will have confirmed your online order which constitutes an offer to purchase the product subject to these Terms and Conditions.

Confirming an Order

Once we have received your online order, we will formally confirm or notify you of our acceptance of the order via email. However, technical or other problems may delay or prevent such confirmations. PLEASE DO NOT send an additional order if you do not receive confirmation from us as this may lead to a duplicate transaction. Should you not have received your order within 30 business days, please contact us on 011 028 4086 or send an email to info@settersfurniture.co.za

Cancellation of an Order

You cannot currently cancel an order online once you have clicked the “Place Order” button and payment is processed. However, you may call us to cancel your order. You are also entitled to return the product subject to the terms and conditions of the Refund and Exchange policy.

Setters reserves the right to refuse to accept or process payment on any order, and may cancel any order if we reasonably suspect that fraud is being perpetrated on your account. However, we accept no liability which may arise as a result of our refusal to process any order.


We will take all reasonable efforts to ensure that prices reflected on the website are accurate. You will be charged the prices reflected on the website. Prices are quoted in South African Rand. Special promotions may be limited to separate offer conditions and stipulations.

Stock Availability

Products displayed on this website are subject to availability.


Where we deliver: Setters delivers only to physical addresses within the borders of South Africa. There is no post office delivery service.

Delivery Times: Setters offers a Monday to Friday (07h30 – 17h00) delivery service. We can deliver on weekends or on any public holiday in South Africa by arrangement. We are not able to offer specific delivery times during the day. Delivery should take place within 6 - 8 business days (usually of placing an order. Delivery Charges: We will quote the delivery charge based on your location after receiving your order.


Setters makes every effort to ensure that the information supplied on the website is accurate. Where delays and out of stock situations occur, every reasonable effort will be made to inform the purchaser.

Please note that our courier company’s driver will ask you for your name, surname and ID on delivery of products. Should you not be available at the chosen delivery address to receive your order at the time of delivery, the driver will make a second attempt at another time and thereafter you will be contacted by the call centre to make other arrangements.

Once you have paid for your products and need to make any changes on your order please call us on 011 028 4086.


We will debit the total value of your purchase against the payment card tendered at the time of your transaction. We currently accept credit card payment through Visa and MasterCard as well as payment via EFT.

Copyright and Intellectual Property Rights

Copyright and all intellectual property rights in all materials, texts, drawings, graphics, logos, icons and any data made available on this website (collectively “the materials”) are owned by Setters or its content suppliers and thereof protected by both South African and international intellectual property laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will constitute an infringement of such copyright and other intellectual property rights. You may only use the materials or any component thereof for your information purposes or for the purposes of ordering products from Setters. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Setters. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of Setters.

Links to other websites

External links are provided for your convenience, but they are beyond the control of Setters and no representation is made by Setters as to their content, source or any risks that may incur through linking to other websites. Use or reliance on any external links provided is at your own risk and we accept no liability in respect of such use. When visiting external links you must refer to the external terms and conditions of use.

You may not link to this website, in any manner, or frame any content of this website in any other manner or otherwise use the content without the express prior written permission of Setters.

Use of Website

Only you and Setters shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms. Setters shall not be liable to you or any third party for any loss or damage of whatsoever nature in the event that you request that an order be stopped or cancelled.

By accessing and using the Website, you warrant and represent to Setters that you are legally entitled to do so to purchase any of the products offered for sale through the website. You further warrant that all the details you have given are true and complete and that you are legally capable of concluding this transaction. If you are younger than 18 years of age you warrant that you have the consent of your parent or legal guardian to enter into this agreement with Setters or that you have obtained legal status in another manner.

We may in our sole discretion at any time suspend or terminate the operation of the website without prior notice to you and without the need to give you reasons for such termination.

Address for Service

The address for service for all purposes relating to these terms of use including the giving of any notice, the payment of any sum, the serving of any process, is the address provided on this website’s contact us page.

Setters shall be entitled from time to time, by giving notice to you, to vary its physical address for service to any other physical address within the Republic of South Africa, and to vary its email address for service to any other email address.

Entire Agreement

These Website Terms and our Privacy Policy, set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.